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Not every call requires a gun and a badge.

The number of 911 calls about houseless people in Portland is on the rise, but police and emergency services are often not the most effective solution.

Introducing 3113 — a new hotline and app to help callers get the right kind of help.

Context
Student Project

Themes
User Experience Design, Storyboarding, Prototyping, Designing for Scale, Social Design, Product Design vs Service Design, Strategy

Duration
1 week


Tools
Interviews in Research, Personas, Problem Statements, Surveys
Role
Design and Story telling

Team Members

Jake, SJ, Sam, Betsy, Summer
How might we help the 911 headquarters reduce the number of non emergency calls they recieve?
Portland Street Response helps frustrated residents deal with minor issues by

Research
     
Prototype


Storyboard